MyDrive Connect - Outage

AmiGO crashing on Pixel 3

sparky57
sparky57 Registered Users Posts: 5
Apprentice Traveler
edited August 2021 in TomTom AmiGO app for Android™
Recently installed app. Version 8.123.0. Google Pixel 3. App keeps crashing when trying to open it. It does open to its blue screen for about 4 seconds then closes.

This discussion was created from comments split from: AmiGo 8.104.0.

Comments

  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi there,

    Welcome to the Community! Do you have the Android 12 on your Google phone? We already have the known issue with Android 12 and AmiGO crashing. A fix will be available soon.

    Thanks, lampard
  • sparky57
    sparky57 Registered Users Posts: 5
    Apprentice Traveler
    No, I have Android 11 on my Google Pixel 3. As of today issue still persists.
  • sparky57
    sparky57 Registered Users Posts: 5
    Apprentice Traveler
    Any updates on this issue? No resolution on my end.
  • sparky57
    sparky57 Registered Users Posts: 5
    Apprentice Traveler
    Still waiting for an update on this. Does anybody care at Tomtom?
  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi @sparky57

    Can you please check if you have an adblocker installed on the phone?

    Best, lampard
  • sparky57
    sparky57 Registered Users Posts: 5
    Apprentice Traveler
    No adblocker installed.

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