Problem downloading Swedish maps

MacArvid
MacArvid Registered Users Posts: 4
Novice Seeker
After updating the Swedish map it's lost and new one not found., Please help!

Comments

  • MacArvid
    MacArvid Registered Users Posts: 4
    Novice Seeker
    Using a Samsung Galaxy S9.
    TomTomGo v3.2.5 (4133)
  • digital3540
    digital3540 Registered Users Posts: 61
    Outstanding Explorer
    after updating to the above version it's not possible to navigate from Denmark to Sweden. TTGo says no route. I've found that the swedish map has gone, even that I had all Europe installed before the map update to new NDS maps
  • MUP
    MUP Registered Users Posts: 574
    Revered Pioneer
    edited August 2021
    All the maps from 3.1.175 were deleted while upgrading the App.

    Before loading the brand new maps in 3.2.5 there is a short question by the installer:
    "Do you use ferries?"
    Answered with YES?
  • MacArvid
    MacArvid Registered Users Posts: 4
    Novice Seeker
    Same here. Swedish map is not found :-(
  • MUP
    MUP Registered Users Posts: 574
    Revered Pioneer
    edited August 2021
    May be it depends on the TT-Server-Location.
    In Germany the Swedish map is available for download, in parallel you will be asked for all european ferry-maps.

    In settings enable ferries and toll + dirt roads.
    Otherwise it wont set the route in the App.

    Just wait some days for possible database distribution.

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  • eddydc
    eddydc Registered Users Posts: 298
    Exalted Navigator
    The screenshots above clearly shows the long lasting 0.1 Mb bug. When will this be fixed?
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    edited August 2021
    Hi @MacArvid , could you please provide more info about steps taken?

    As far as I understand, you have been trying to migrate the map from 3.1.75 to 3.2.5, and Sweden region has not been proposed during the migration flow?
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    after updating to the above version it's not possible to navigate from Denmark to Sweden. TTGo says no route. I've found that the swedish map has gone, even that I had all Europe installed before the map update to new NDS maps

    Hi @digital3540, what language are you using on your device?
    I just checked and Sweden is available to download. Maybe there is some strange translation issue that is causing this.
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
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    I downloaded successfully Sweden and Denmark.
  • MacArvid
    MacArvid Registered Users Posts: 4
    Novice Seeker
    Today Swedish map was available for download and all is working.
    I'm happy again :-)