Replacing the rear case part of the GO 6200 TomTom

Covkid62
Covkid62 Registered Users Posts: 599
Supreme Navigator
edited December 2021 in Devices using Wi-Fi®
good evening
figured out what is wrong with my go 6200
the rear of the case is cracked which is stopping it connecting to the cradle properly and over the time i have had it constantly pulling it off the cradle has caused the damage
where would I be able to get a replacement rear case from as I'm quite happy to change it myself
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Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    write email to customer care
  • Covkid62
    Covkid62 Registered Users Posts: 599
    Supreme Navigator
    contact tomtom...how the hell do you do that..keep clicking on contact at the bottom of the page but i just keep getting the sane page popping up....why do they make it so difficult to contact them 🤬🤬🤬🤬🤬
  • nabu
    nabu Posts: 16,890
    Superuser
    log in

    noxryovalegl.png
  • Covkid62
    Covkid62 Registered Users Posts: 599
    Supreme Navigator
    made sure i'm logged in and still can't get support to work.
    contact button appears for a few seconds then page reloads itself.and everytime I click on the contact button it just opens another page
  • Covkid62
    Covkid62 Registered Users Posts: 599
    Supreme Navigator
    had to download a different browser and now it seems to have worked...thanks for your help
  • Covkid62
    Covkid62 Registered Users Posts: 599
    Supreme Navigator
    edited August 2021
    Tomtom want 105 euro to replace the case on the back of my go 6200...just a plastic shell... not a chance 🤣🤣🤣