traffic

CONNECT1122
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
hello,
I pay TomTom Traffic Europe - 18 months tomtom go 6200 sn: zaxxxxxxx92 but the upgrade does not give?what to do?
I pay TomTom Traffic Europe - 18 months tomtom go 6200 sn: zaxxxxxxx92 but the upgrade does not give?what to do?
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Answers
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Hello,
Why pay? on the Go 6200, traffic updates are free for life.0 -
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i can't find tomtom service mailing address. traffic renewal has expired.0
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Hi
@CONNECT1122
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19 the phone service has been suspended
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
Chat will be available during Normal Office Hours
Email will be available outside of Normal Office Hours
Step by step tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________
Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support
Stay Safe... ATB YFM
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CONNECT1122 wrote: »i can't find tomtom service mailing address. traffic renewal has expired.
If you have a problem to follow the link delete cookies or change browser.0 -
thanks everyone for the help. everything worked out0
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Purchased traffic for my Trucker 6000 but not able to activate. What is wrong? It's showing on my account but not active.0
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Hi
@Steve_trucker
Welcome to the site...
@VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
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Hi @Steve_trucker
The 3-month subscription is showing active on your account.
Does the device not connect to TomTom Services?
Also see-
Regards, Vikram0