Speed camera alerts have stopped working tomtom

georgina23
georgina23 Registered Users Posts: 1
New Seeker
edited August 2021 in MyDrive Connect
uk life time speed camera alerts & speeding alerts stopped working after last update

Answers

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @georgina23

    Try a Reset Device in Settings/System. Before doing reset check that your My Places and My Routes are saved in your account by going to the MyDrive Webpage and logging into your account.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @georgina23
    Your TomTom GO 50 comes with speed cameras updates for 3 months from the date the device is linked to your TomTom account.
    Traffic and map updates are for the lifetime of the device.

    A subscription will be required to receive speed camera updates and alerts.

    Regards,
    Vikram.
  • IWPenno
    IWPenno Registered Users Posts: 1
    New Traveler
    2 days ago I paid for 12months speed camera updates. the app is showing in my account as started. the problem is I have no fixed cameras showing on my maps and the speed excess bong is not working since I tried to update. any ideas
  • holmass
    holmass Registered Users Posts: 3
    Neophyte Traveler
    My speed camera function has stopped working too. When I bought the machine it had some speed cameras on it. I may not have paid for updates but surely what was on the device when I bought it was mine...paid for. I therefore think TomTom have stolen something that belongs to me.