TomTom does not show other maps on my GO Supreme

abolourian
abolourian Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Just bought my GO Supreme device and updated everything but the only map it shows me on device is US, Canada, and Mexico. When I use MyDrive Connect on my Mac, it only shows maps for purchase.

Answers

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @abolourian
    Welcome to the community!
    The GO Supreme comes with pre-installed regional maps.
    To add map of other countries or regions - GO TO- Main menu- Settings - Maps- Add a map

    Regards,
    Vikram
  • abolourian
    abolourian Registered Users Posts: 4
    Apprentice Seeker
    edited August 2021
    After I turned off the device for a few hours and turned it on to try again, it showed that there is an update for North America and after that was done, it showed me other maps. Now if I try to add any map to the SD card, after showing the countries in the map, I get an error: "Oops, Something went wrong. Please try again." It can download maps on internal memory though.
    I have a 32 GB SD card installed on it and the GPS displays that available space is 30.93 GB.