TomTom Carminat states no maps found- can you help please?

raydee Registered Users Posts: 1
Novice Seeker
edited August 2021 in Built in car navigation
recently purchased a second hand van, there is an SD card in the sat nav which appears to be TomTom. The sat nav which i believe to be TomTom Carminat states no maps found.


  • VikramK
    VikramK Administrators Posts: 14,307
    Hi @raydee
    Welcome to the community!
    I don't see that you have a TomTom linked to your account. Could you check if the previous owner purchase/order maps?

    Also, if could you send me the serial number of your device through a private message, please?

    Thanks, Vikram