Which map update to buy with live services (Renault Carminat TomTom Live)?

veryfrustating Registered Users Posts: 2
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Can I buy this SD-card? https://www.tomtom.com/nl_be/drive/maps-services/shop/travel-map/europe/

Does it include the live services (traffic information)?

OR do I need to buy this extra ? LIVE SERVICES VOOR EUROPA - RENAULT - 3 JAAR https://www.tomtom.com/nl_be/drive/maps-services/shop/live-services/renault/

Can I use the live services if I did not used it in recent years? Maybe the sim card got deactivated.

It is very frustrating to use your customer support, you're impossible to reach, not by telephone, live chat, mail, ... the info on contacting tom tom is outdated. Very frustrating to read that someone finds it more efficient to skip the telephone support. Probably not a customer.