i download a new map, the speed cameras disappeared on tomtom

Leif1000
Leif1000 Registered Users Posts: 5
Apprentice Seeker
edited August 2021 in TomTom Services
Everytime i download a new map, the speedcameras dissapper.
I have an extra card with 16GB.
I got the cameras free once, but today they dissapperd again.
Could it be a trick just to sell more speedcamera program?????

/Leif

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,430
    Revered Voyager
    Tomtom support.
    The functionality of TomTom models has changed, speed camera services are linked to a subscription. When a speed camera subscription expires, the TomTom device stops issuing alerts.
  • Leif1000
    Leif1000 Registered Users Posts: 5
    Apprentice Seeker
    Hello Willy875.
    I know that. BUT the cameras disapperd despite that I had a subscription..
    So before I make a new subscription I want to be sure that they don´t disapper every
    quarter when I uppdate the program
  • nabu
    nabu Posts: 16,890
    Superuser
    Try resetting your device after updating the maps
  • Leif1000
    Leif1000 Registered Users Posts: 5
    Apprentice Seeker
    Well, I end the discussion now. Bought me a Garmin yesterday. They have lifetime uppdates on cameras and maps, so hopefully there will be no more trouble.

    Thanks everybody for comments.