TomTom 6250 Wifi- Pro add a free voice ANNA Russian

TiRDriver2021 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
technical support good afternoon, I have problems with navigation TomTom 6250 WiFi PRO with the beginning of the serial number ZA ****
I need to add a free voice ANNA Russian, but when adding a voice, the system in the navigator reports an error and a request to contact technical support. How can this error be corrected?