I bought my satnav with unlimited travel but its saying it runs out tomorrow, how do i rectify?

useless17
useless17 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I would just like to have the unlimited travel that I payed for and have tried for hours to do it online

Best Answer

  • DougLap
    DougLap Posts: 9,860
    Superuser
    edited July 2021 Answer ✓
    Hi @useless17

    I assume you mean Traffic. @VikramK or @lampard should pick this up on Monday and check your units settings on the TT servers and change if appropriate.

    Look back then to see what they say.

    Doug

Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    see with TOMTOM after-sales service

    https://help.tomtom.com/hc/en-gb
  • DougLap
    DougLap Posts: 9,860
    Superuser
    edited July 2021 Answer ✓
    Hi @useless17

    I assume you mean Traffic. @VikramK or @lampard should pick this up on Monday and check your units settings on the TT servers and change if appropriate.

    Look back then to see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @useless17

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram