I cannot receive traffic and i do not know why

LuckyDriver
LuckyDriver Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello support team, i do not receive any traffic information on my GO (ZA2xxxxxx35). The GPRS Staus is "separated". What do i have to do?

kind regards lucky driver







Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @LuckyDriver
    Welcome to the community!
    I couldn't find any issues with the subscriptions on your account.
    Could you try the troubleshooting steps advised in the video below-



    Regards,
    Vikram.