Lifetime maps tomtom start 60 nav3

Millfield278
Millfield278 Registered Users Posts: 1
New Seeker
edited August 2021 in Map purchase & installation
I haven't used my device in a few years as my car has a built in Satnav. I've just bought a camper van and want to use the satnav but it says they lifetime maps have expired? How can I update them
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Answers

  • nabu
    nabu Posts: 16,890
    Superuser
    Ask Moderation to help you
  • Lochfrass
    Lochfrass Posts: 17,772
    Superuser
    Or contact the customer Support. They can activate the lifetime Maps for your device.

    To contact customer Support see:
    https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Hi @Millfield278
    Welcome to the community!
    I reviewed the device subscriptions in the background, I don't see the device is factory embedded with lifetime maps. If you purchased the device with lifetime maps, then please contact our customer service. They might need some additional information before activating the services.

    Regards, Vikram