All My Voices

azamazonqueen
azamazonqueen Registered Users Posts: 4
New Seeker
edited December 2021 in Devices using MyDrive Connect
I have an XXL that was discontinued. I have a bunch of voices. Of course my old device in on "HOME" and new is "MyDrive". New device is a Via 1525SE

How can I get my voices on my new device?

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Answers

  • azamazonqueen
    azamazonqueen Registered Users Posts: 4
    New Seeker
    @VikramK or @lampard the Forum Moderators since that is who I see mentioned in all the posts I have found.
  • VikramK
    VikramK Administrators Posts: 14,710
    Moderator
    edited July 2021 Answer ✓
    Hi @azamazonqueen
    The voices that work with the devices connecting to TomTom HOME are not compatible with the VIA 1525 model.
    We can activate a computer voice if it's not installed already.
    Also, we have free voices, and you can order them on our webshop here- https://www.tomtom.com/en_us/drive/maps-services/shop/navigation-voices/

    Regards,
    Vikram
  • azamazonqueen
    azamazonqueen Registered Users Posts: 4
    New Seeker
    @VikramK what models are they comparable with? I had asked this question via email previously and they said my voices could be moved to a newer device but never mentioned limitations to only certain devices so I just picked the one that was most similar to my old one.

    Guess I’m am returning this one 😕
  • azamazonqueen
    azamazonqueen Registered Users Posts: 4
    New Seeker
    @VikramK and yeah I know the free voices but pretty much the only reason I was getting this was to keep Han Solo, Homer Simpson, John Cleese, Pepe, etc. which are way cooler than Google Maps.