lost maps after update

andyJ-M
andyJ-M Registered Users Posts: 3
Novice Seeker
just round to doing the final update on my trusty g0720 and no have no maps and these were not backed up

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @andyJ-M
    Welcome to the community! A map has been re-activated for your TomTom. Please check for updates in TomTom HOME.

    Regards,
    Vikram

Answers

  • DougLap
    DougLap Posts: 9,870
    Superuser
    edited July 2021
    Hi @andyJ-M

    Let us see if @VikramK can activate a map for you although be aware that the GO720 units with the serial number prefixes M6/M9 have been declared obsolete .

    Doug
  • andyJ-M
    andyJ-M Registered Users Posts: 3
    Novice Seeker
    i wish i had not done the fixes now, it was working all be it a bit slow. i thought the fixes would remedy the slowness to connect to satellites
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @andyJ-M
    Welcome to the community! A map has been re-activated for your TomTom. Please check for updates in TomTom HOME.

    Regards,
    Vikram
  • andyJ-M
    andyJ-M Registered Users Posts: 3
    Novice Seeker
    @VikramK many thanks for your assistance, i have managed to re load the maps into the device