iPhone 12 not connecting to my Carminat TomTom

ClioTH102
ClioTH102 Registered Users Posts: 1
New Seeker
edited July 2021 in Built in car navigation
How do I connect my iPhone 12 to my Carminat TomTom IAxxxxxxxx16 ? Says TomTom navigation is not supported when I search on my phone under Bluetooth. I have a 2010 Renault Clio.





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Best Answer

  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Answer ✓
    Hi @ClioTH102
    Welcome to the community!
    Bluetooth connections/parings depend on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won't be able to connect.
    The iPhone 12 probably uses an upgraded version of Bluetooth. I don't think there is a firmware upgrade available for the Carminat models, I would recommend you confirm this with the car dealer.

    Regards,
    Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Answer ✓
    Hi @ClioTH102
    Welcome to the community!
    Bluetooth connections/parings depend on both hardware and software to work properly. So if your devices can't speak a common Bluetooth language, they won't be able to connect.
    The iPhone 12 probably uses an upgraded version of Bluetooth. I don't think there is a firmware upgrade available for the Carminat models, I would recommend you confirm this with the car dealer.

    Regards,
    Vikram