Battery problem in my Tomtom go 5000 — TomTom Community

Battery problem in my Tomtom go 5000

Dear sir,
I am using your Tomtom go 5000 product very nicely since I have bought it. Last week it's showing me battery is not charged. I am always using same car cigarette adaptar. Today all the day I could not success to solv the problem. I have try to reset as to push button 30 s but no improve. In this case that is service ? I try to call your service no in sweden but no answer. Please help me as soon as possibe. Thanks

Answers

  • VikramKVikramK Posts: 12,232 Moderator
    Hi @Shaon
    Welcome to the community! Have you tried charging it using a wall charger or through a computer?
    Also try using an alternate cable to see if it helps.

    Our customer service team offers support over the LIVE chat or emails. We don't have phone support.

    Helpful link


    Regards,
    Vikram
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