How do I restore lost My Places deleted by TomTom — TomTom Community

TomTom GO Navigation app for Android™

How do I restore lost My Places deleted by TomTom

JontigJontig Posts: 2 [New Seeker]
in TomTom GO Navigation app for Android™
TomTomGo deleted all of My Places on the annual renewal. Does anyone know how I can access them please? I changed my email address for the renewal, and it processed the renewal perfectly. But in so doing it wiped off everything/everywhere.

Best Answer

  • lampardlampard Posts: 5,369 Moderator
    Accepted Answer
    Hi @Jontig

    Welcome to the Community! Can you check if the MyDrive toggle is enabled under TomTom services? If yes, make sure to log in using the correct TomTom account which you used to save the My places.

    Best, lampard

Answers

  • lampardlampard Posts: 5,369 Moderator
    Accepted Answer
    Hi @Jontig

    Welcome to the Community! Can you check if the MyDrive toggle is enabled under TomTom services? If yes, make sure to log in using the correct TomTom account which you used to save the My places.

    Best, lampard
  • JontigJontig Posts: 2 [New Seeker]
    edited July 19
    YES.
    Fantastic. Sorted. Thank you, I'd been going around in circles on this. Truly appreciated,
    Jon
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