Lifetime traffic in Switzerland stopped working — TomTom Community

Lifetime traffic in Switzerland stopped working

Fulvio1234Fulvio1234 Posts: 2 [Novice Seeker]
Hello, My GO 5200 in Switzerland doesn't work with the traffic information. In Italy, it works correctly and in Switzerland, it stopped working two months ago.

Best Answers

  • DougLapDougLap Posts: 8,214
    Superuser
    Accepted Answer
    Hi @Fulvio1234

    The GO 5200 has an inbuilt Mobile Sim through which it connects to the TT servers for the Traffic Data etc. The Sim uses the 2g mobile system which has been turned Off in Switzerland but not in Italy and the other European countries.

    To resolve this issue in Switzerland if you connect your GO5200 to your Smartphone via Bluetooth and then go to the Bluetooth page in Settings on the 5200 and Tap Connected you get a page with 3 options. Make sure that the second option 'Data for Traffic and other services' is turned ON and this should restore the Traffic info in Switzerland.

    What should happen is that when the GO5200 finds it cannot connect to the TT servers via the inbuilt sim it will then get the Data via your Mobile phone which will be using 3/4/5g . As soon as you leave Switzerland and the TT unit can reconnect via its inbuilt Sim then it should revert to that option and the phone is no longer connected.

    Doug
  • DougLapDougLap Posts: 8,214
    Superuser
    Accepted Answer
    Hi @Fulvio1234

    Just to add, if you are concerned at the amount of Data that you device might use whilst you are in Switzerland, that the total requirement indicated by TT is circa 7mb peer month if you use the device for about 1 hour per day every day. Clearly if there are significant traffic issues or you use it during peak times it can be a little more.

    Doug

Answers

  • DougLapDougLap Posts: 8,214
    Superuser
    Accepted Answer
    Hi @Fulvio1234

    The GO 5200 has an inbuilt Mobile Sim through which it connects to the TT servers for the Traffic Data etc. The Sim uses the 2g mobile system which has been turned Off in Switzerland but not in Italy and the other European countries.

    To resolve this issue in Switzerland if you connect your GO5200 to your Smartphone via Bluetooth and then go to the Bluetooth page in Settings on the 5200 and Tap Connected you get a page with 3 options. Make sure that the second option 'Data for Traffic and other services' is turned ON and this should restore the Traffic info in Switzerland.

    What should happen is that when the GO5200 finds it cannot connect to the TT servers via the inbuilt sim it will then get the Data via your Mobile phone which will be using 3/4/5g . As soon as you leave Switzerland and the TT unit can reconnect via its inbuilt Sim then it should revert to that option and the phone is no longer connected.

    Doug
  • DougLapDougLap Posts: 8,214
    Superuser
    Accepted Answer
    Hi @Fulvio1234

    Just to add, if you are concerned at the amount of Data that you device might use whilst you are in Switzerland, that the total requirement indicated by TT is circa 7mb peer month if you use the device for about 1 hour per day every day. Clearly if there are significant traffic issues or you use it during peak times it can be a little more.

    Doug
  • Fulvio1234Fulvio1234 Posts: 2 [Novice Seeker]
    Thank you very much
    Your explanation was very clear
    Fortunately, I have the possibility to use sufficient data in Switzerland (up to 1 GB/month) to use my mobile also for the traffic info
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