Why speed camera icon doesn't appear in the middle bottom of the screen when I am driving?

Nivea
Nivea Registered Users Posts: 4
New Seeker
edited December 2021 in Devices using Wi-Fi®
Service is activated

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Nivea
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    did you update
    try also reset factory
  • Nivea
    Nivea Registered Users Posts: 4
    New Seeker
    I reset it and I understood, from an old post, the updates for speed cameras are available on Tuesday and Thursday. In MyDrive app expiration date of speed cameras are unavailable...
  • DougLap
    DougLap Posts: 9,857
    Superuser
    Hi @Nivea

    Have you got a route planned and you are following it whist driving?.

    Are the cameras appearing and being announced as you pass them?

    Doug
  • Nivea
    Nivea Registered Users Posts: 4
    New Seeker
    Yes I've got a planned route and the cameras didn't appear or announced. In MyDrive Connect speed cameras are missing. The only thing available is the subscription.8zfcooz7mqa8.jpg
  • DougLap
    DougLap Posts: 9,857
    Superuser
    Hi @Nivea

    Let us see what @VikramK or @lampard have to say after they have reviewed your units Settings on the TT Servers. Look back here tomorrow.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Nivea
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Nivea
    Nivea Registered Users Posts: 4
    New Seeker
    Thank you. It works.