login account change — TomTom Community

login account change

I have a new e-mail address and can no longer log in to change it, my old e-mail address keeps coming back HELP what can I do



Mod edit: Machine translated (Dutch)

Answers

  • Theo_1944Theo_1944 Posts: 2 [New Seeker]
    edited July 16
    I have a new e-mail address and can no longer log in to change it, my old e-mail address keeps coming back HELP what can I do
  • DougLapDougLap Posts: 8,267
    Superuser
    edited July 16
    Hi @Theo_1944

    If you want to change the Email Address on your TT device you need to do a Factory Reset.

    Changing the account will lose all your current My Places and My Routes when you do the Reset. You can Export the Routes by using a clean SD card.

    Doug

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