I want to get in contact with Swedish TOMTOM support. — TomTom Community

Pre-sales Questions- Product Specification & Features

I want to get in contact with Swedish TOMTOM support.

went750went750 Posts: 2 [New Seeker]
in Pre-sales Questions- Product Specification & Features
How come I always seem to end up here, and you beleive I'm from US ?

Best Answer

  • DougLapDougLap Posts: 8,200
    Superuser
    Accepted Answer
    Hi @went750

    There are no phone lines working because so many are working from home because of Covid.

    Try the following:-

    Tap Support at the top of this page
    Now scroll to the bottom of the Next Page and make sure Sweden is shown bottom Left. If not change it
    You then have to Sign in Top Right of the page. (you have to do this)
    When signed in Tap Contact Us bottom
    Help Box appears and after a few seconds Get in Touch (Hör av dig) also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug

Answers

  • nabunabu Posts: 16,018
    Superusers
    edited July 15
    ?????

    https://help.tomtom.com/hc/sv-se

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  • DougLapDougLap Posts: 8,200
    Superuser
    Accepted Answer
    Hi @went750

    There are no phone lines working because so many are working from home because of Covid.

    Try the following:-

    Tap Support at the top of this page
    Now scroll to the bottom of the Next Page and make sure Sweden is shown bottom Left. If not change it
    You then have to Sign in Top Right of the page. (you have to do this)
    When signed in Tap Contact Us bottom
    Help Box appears and after a few seconds Get in Touch (Hör av dig) also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug
  • went750went750 Posts: 2 [New Seeker]
    Yes, I had to change to Sweden at the bottom line, that seems to help.
    Thank You for your quick help.
    Kind regards
    Jarle
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