I want to get in contact with Swedish TOMTOM support.

How come I always seem to end up here, and you beleive I'm from US ?

Best Answer

  • DougLap
    DougLap Posts: 9,834
    Superuser
    Answer ✓
    Hi @went750

    There are no phone lines working because so many are working from home because of Covid.

    Try the following:-

    Tap Support at the top of this page
    Now scroll to the bottom of the Next Page and make sure Sweden is shown bottom Left. If not change it
    You then have to Sign in Top Right of the page. (you have to do this)
    When signed in Tap Contact Us bottom
    Help Box appears and after a few seconds Get in Touch (Hör av dig) also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug

Answers

  • nabu
    nabu Posts: 16,890
    Superuser
    edited July 2021
  • DougLap
    DougLap Posts: 9,834
    Superuser
    Answer ✓
    Hi @went750

    There are no phone lines working because so many are working from home because of Covid.

    Try the following:-

    Tap Support at the top of this page
    Now scroll to the bottom of the Next Page and make sure Sweden is shown bottom Left. If not change it
    You then have to Sign in Top Right of the page. (you have to do this)
    When signed in Tap Contact Us bottom
    Help Box appears and after a few seconds Get in Touch (Hör av dig) also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    Doug
  • went750
    went750 Registered Users Posts: 2
    New Seeker
    Yes, I had to change to Sweden at the bottom line, that seems to help.
    Thank You for your quick help.
    Kind regards
    Jarle