TomTom Go Live LIVE service purchase error 1005

devonthesaint
devonthesaint Registered Users Posts: 2
New Seeker
edited July 2021 in TomTom Services
Good evening. I made a mistake with the purchase of LIVE services. I wanted to buy those for the RENAULT and not those for FIAT as I did absent-mindedly. You can kindly change them, as I have seen they have the same price. Thank you.





Mod edit: Machine translated (Italian)

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @devonthesaint
    Welcome to the community!
    Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

    Regards,
    Vikram

Answers

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @devonthesaint
    Welcome to the community!
    Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

    Regards,
    Vikram
  • devonthesaint
    devonthesaint Registered Users Posts: 2
    New Seeker
    Thanks VikramK. Very kind of you. In truth, the Italian assistance number or the 0245281004 I contacted several times has always given me an error, that is, it is not possible to speak with assistance operators. I have been speaking via chat.
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @devonthesaint

    There are no phone lines working because so many are working from home because of Covid. Chat and Email are the only available options.

    Doug