TomTom Go Live LIVE service purchase error 1005 — TomTom Community

TomTom Go Live LIVE service purchase error 1005

devonthesaintdevonthesaint Posts: 2 [New Seeker]
edited July 14 in TomTom Services
Good evening. I made a mistake with the purchase of LIVE services. I wanted to buy those for the RENAULT and not those for FIAT as I did absent-mindedly. You can kindly change them, as I have seen they have the same price. Thank you.





Mod edit: Machine translated (Italian)

Best Answer

  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Hi @devonthesaint
    Welcome to the community!
    Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

    Regards,
    Vikram

Answers

  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Hi @devonthesaint
    Welcome to the community!
    Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

    Regards,
    Vikram
  • devonthesaintdevonthesaint Posts: 2 [New Seeker]
    Thanks VikramK. Very kind of you. In truth, the Italian assistance number or the 0245281004 I contacted several times has always given me an error, that is, it is not possible to speak with assistance operators. I have been speaking via chat.
  • DougLapDougLap Posts: 8,267
    Superuser
    Hi @devonthesaint

    There are no phone lines working because so many are working from home because of Covid. Chat and Email are the only available options.

    Doug
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