TomTom Go Live LIVE service purchase error 1005

devonthesaint

Good evening. I made a mistake with the purchase of LIVE services. I wanted to buy those for the RENAULT and not those for FIAT as I did absent-mindedly. You can kindly change them, as I have seen they have the same price. Thank you.





Mod edit: Machine translated (Italian)

VikramK

Hi @devonthesaint
Welcome to the community!
Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

Regards,
Vikram

VikramK

Hi @devonthesaint
Welcome to the community!
Please get in touch with our customer service along with the order number and serial number to sort out the subscriptions on the account.

Regards,
Vikram

devonthesaint

Thanks VikramK. Very kind of you. In truth, the Italian assistance number or the 0245281004 I contacted several times has always given me an error, that is, it is not possible to speak with assistance operators. I have been speaking via chat.

DougLap

Hi @devonthesaint

There are no phone lines working because so many are working from home because of Covid. Chat and Email are the only available options.

Doug