MyDrive Connect - Outage

Does TomTom actually have people give a darn about helping customers ?!!!

Lg_85
Lg_85 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Trying to contact someone at TomTom who will actually assist customers!

Answers

  • DougLap
    DougLap Posts: 9,831
    Superuser
    Hi @Lg_85

    There are no phone lines working because so many are working from home because of Covid.

    Try the following:-

    Tap Support at the top of this page
    You then have to Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and after a few seconds Get in Touch also appears
    Tap Get in Touch
    You are now offered Chat or Email. If Chat is closed, ie its not normal working hours Mon/Fri, it will tell you the hours that it will be available.

    Chat is busy you may have to try a few times.

    If it does not work exactly as described then try another Web Browser.

    If you describe your issue its possible that someone here can help you resolve i.

    Doug

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