Tom Tom 520 lifetime traffic does not update.

SnirrellFerret
SnirrellFerret Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi. A few months ago I bought a Go 520 with lifetime updates and traffic.

It says that traffic has expired and that I need to renew my subscription.
How do I get my free updates to work?
This is the same problem Nigelben had recently who posted here.
Thanks



Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @SnirrellFerret

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @SnirrellFerret

    Look back here tomorrow to see what @VikramK or @lampard say after they have reviewed your units settings on the TT Servers.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @SnirrellFerret

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • SnirrellFerret
    SnirrellFerret Registered Users Posts: 2
    New Seeker
    Now fixed, thanks for your prompt help, brilliant! Cheers.