Rider 550 Charging Cord tomtom

Frenchman83
Frenchman83 Registered Users Posts: 1
New Seeker
edited July 2021 in RIDER
My charging cord has stopped working after owning the unit for 1 year. Who can I talk to about getting a new one sent to me?

Answers

  • MyNameAllreadyExists
    MyNameAllreadyExists Registered Users Posts: 130
    Exalted Navigator
    edited July 2021
    Hi, you can purchase them from many providers. Just do a Google search for 'TomTom battery charger cable (Or directly from TomToM
    https://www.tomtom.com/en_gb/sat-nav/accessories/

    Here is one from Halfords: https://www.halfords.com/technology/sat-nav/sat-nav-accessories/tomtom-compact-sat-nav-car-charger-928549.html
  • powerpack36
    powerpack36 Registered Users Posts: 37
    Master Explorer
    edited July 2021
    Is the above also a Data cable, as I would like to purchase a spare for my TomTom Go Premium x. :)
    I have been looking online, some say it is also a data cable but does not list the Premium x. Its confusing, I just want a replacement cable for the original so I dont have to keep removing the one for the car.
  • Niel_Knight
    Niel_Knight Registered Users Posts: 11
    Master Explorer
    My Rider 500 is brand new and has never charged from the docking port, though it does charge via the USB lead and mains supply. I suspect the docking port and/or the cable is defective. The online support is not working. What solutions has anyone had to this problem please?
  • nabu
    nabu Posts: 16,890
    Superuser
    If your GPS is new it is under warranty so see with the support