Updating carminat

Laino
Laino Registered Users Posts: 7
New Seeker
edited July 2021 in Built in car navigation
Ive followed instructions to update carminat tom tom and it says i have updated it successfully but when put in carminat it is still out of date

Best Answer

  • Willy875
    Willy875 Registered Users Posts: 5,343
    Revered Voyager
    edited July 2021 Answer ✓
    Hello,
    There is only the software update which is free, the cartography is the paid live sound service.

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    what did you update
  • Laino
    Laino Registered Users Posts: 7
    New Seeker
    I updated maps through tom tom home which then said fully updated but as i said the maps are still outdated as the motorways near me were rerouted five years ago but carminat tom tom on my renault trafic still only recognises old route. 👍
  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Hi @Laino
    Welcome to the community! Could you check what the current map version installed?

    TomTom's latest map version is 10.70.

    Regards, Vikram
  • Laino
    Laino Registered Users Posts: 7
    New Seeker
    Its version v850. 2817
  • Laino
    Laino Registered Users Posts: 7
    New Seeker
    Sorry just noticed its 9.884
  • VikramK
    VikramK Administrators Posts: 13,726
    Moderator
    Laino wrote: »
    Its version v850. 2817

    That is a very old version. I don't see a device linked to your TomTom account; I am not sure if you have an active subscription for map update service.

    A yearly subscription purchased on our webshop should be active on the account to download new maps.

    Regards,
    Vikram.
  • Laino
    Laino Registered Users Posts: 7
    New Seeker
    Its supposed to be free to update a carminat
  • Willy875
    Willy875 Registered Users Posts: 5,343
    Revered Voyager
    edited July 2021 Answer ✓
    Hello,
    There is only the software update which is free, the cartography is the paid live sound service.
  • Laino
    Laino Registered Users Posts: 7
    New Seeker
    Thanks for your time now i know