problems with my spark music watch. Music play can only give sound with the watch is near the head. — TomTom Community

problems with my spark music watch. Music play can only give sound with the watch is near the head.

BoymansBoymans Posts: 1 [Apprentice Seeker]
Tomtom spark cardio + music

Answers

  • tfarabaughtfarabaugh Posts: 16,734
    Superusers
    Reception issues are generally from the watch not being on the same side of the body as the headphone antenna, which will depend on the headphones. On TT headphones with the controls on the right, the watch needs to be on the right. On the ones on the left, the watch needs to be on the left and the control pod needs to hang a bit loose, don't have the neck strap cinched up tight. Different headphones will have different range as well; some are more powerful than others and have more leeway on distance and directionality. The watch has a small power supply, so it transmits a weaker signal than a phone or tablet, so it is very sensitive to position. It really needs to be on the same side of the body as the antenna, so your body doesn't block the signal. There are numerous factors that affect playback quality: the placement of the antenna in the headphones, the strength of the antenna, the strength of the signal produced by the watch (which is limited by transmission standards), the environment it is used in (which determines how much signal is lost versus bounced back to the headphones), battery strength of the headphones, etc. You also need to look at how many layers you are wearing. If you have multiple layers of clothes on it will also block the signal. The only thing a user can really impact is the location of the watch relative to the antenna headphone and how much layers they are wearing.
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