MyDrive Connect stop connecting to GO 60 on Pixel 2 in background even if Android is set to allow it — TomTom Community

MyDrive Web and Apps[Route Planner]

MyDrive Connect stop connecting to GO 60 on Pixel 2 in background even if Android is set to allow it

DenChevalDenCheval Posts: 2 [Apprentice Seeker]
edited July 8 in MyDrive Web and Apps[Route Planner]
MyDrive US stop connecting to GO60 from my Pixel 2 when it is ibackground even if Android is set to allow to work in background with the GPS

Comments

  • VikramKVikramK Posts: 12,232 Moderator
    Hi @DenCheval
    Did you recently update the firmware on the device or on the phone?

    Also, could you try a fresh pairing after performing a factory reset on the device?
    Before you pair the device again, please delete any previous Bluetooth pairing on the phone.

    Regards,
    Vikram
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