Chat to an agent not working — TomTom Community

Chat to an agent not working

I tried to place an order for an offer on speed camera updates for my Go5000. I got an error saying contact customer services. There was a button saying 'click here to get help' - it did not work. I navigated to the 'How to contact TomTom support' page which says to hit the 'Contact Us' button - I did. It then says to wait a few seconds and click on the 'Get in touch' link. This did not appear but a link to 'If you wish to chat to an agent, Sign In' was there. When I clicked on this I simply got the home page. How do I get through to resolve this?

Comments

  • emelceeemelcee Posts: 6 [Apprentice Seeker]
    Update: just after posting the 'Get in touch' button appeared but it did not work - nothing happened.
  • DougLapDougLap Posts: 8,230
    Superuser
    Hi @emelcee

    Next time you try use a different Web Browser to see if that sorts it if not then a Private page.

    Doug
Sign In or Register to comment.

Who's Online in this Category0