Use TomTom GO with the same subscription on 2 mobiles

Salvi1809
Registered Users Posts: 4 
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I have 2 mobiles, one personal and one business. On weekends I use the personal and on weekdays the company one. Can I use it during the week on the company mobile and on the weekends on the personal? They will never be used simultaneously. Can I use just one subscription? Thank you
Mod edit: Machine translated from Spanish!
Mod edit: Machine translated from Spanish!
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Best Answers
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Are 2 mobiles that work with Android?
Mod edit: Machine translated from Spanish!0 -
It should work without any issues, I use the same Google Play account on 2 devices and I can share subscription without any issues.
Please be aware that there are some issues with subscriptions when using multiple different Google Play account on one device. This is known issue caused by google, you will find more info if you search this forum.0 -
Hola
En referencia a la respuesta anterior.
Los dos moviles los uso con cuenta Google diferente. Uno con mi cuenta Google personal y el otro con mi cuenta Google profesional.
lo que si hago es cuando arranco el programa, en los dos moviles uso la cuenta personal que es la que tiene la suscripcion a TomTom GO. Le digo recuperar compras, me dice compras recuperadas con exito pero me sigue saliendo prueba 30 días.
No lo entiendo, si pone que se ha recuperado compra ¿por que sigue saliendo que es versión de prueba?
If you recover the purchase, it will use TomTom account which is different from Google Play account. Your subscription is assigned to Google Play account, that is why restoring the purchase with TT account will not help here.
Make sure that your both phones have your private google account selected in Google Play.
Please note that there are some issues with subscriptions and multiple google accounts: https://issuetracker.google.com/u/1/issues/1395974850 -
Nevergetlost2021 wrote: »In the past you could use your account on Ios & android now you have to pay 2x why is that ?0
Answers
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You must connect your 2 mobiles with the same Play Store account.
Mod edit: Machine translated from Spanish!
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I have already done it but the second mobile says that it is in trial mode for 30 days It's weird right?
Mod edit: Machine translated from Spanish!0 -
Are 2 mobiles that work with Android?
Mod edit: Machine translated from Spanish!0 -
Yes The 2 are Android and are the same brand and model Samsung S20 FE 5G
Mod edit: Machine translated from Spanish!
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It should work without any issues, I use the same Google Play account on 2 devices and I can share subscription without any issues.
Please be aware that there are some issues with subscriptions when using multiple different Google Play account on one device. This is known issue caused by google, you will find more info if you search this forum.0 -
Hello In reference to the previous answer. The two phones I use with a different Google account. One with my personal Google account and the other with my professional Google account. What I do is when I start the program, on both phones I use the personal account that is the one with the TomTom GO subscription. I tell him to recover purchases, he tells me purchases recovered successfully but I still get a 30-day trial. I don't understand it, if it says that the purchase has been recovered, why does it keep coming out that it is a trial version?
Mod edit: Machine translated from Spanish!0 -
Hola
En referencia a la respuesta anterior.
Los dos moviles los uso con cuenta Google diferente. Uno con mi cuenta Google personal y el otro con mi cuenta Google profesional.
lo que si hago es cuando arranco el programa, en los dos moviles uso la cuenta personal que es la que tiene la suscripcion a TomTom GO. Le digo recuperar compras, me dice compras recuperadas con exito pero me sigue saliendo prueba 30 días.
No lo entiendo, si pone que se ha recuperado compra ¿por que sigue saliendo que es versión de prueba?
If you recover the purchase, it will use TomTom account which is different from Google Play account. Your subscription is assigned to Google Play account, that is why restoring the purchase with TT account will not help here.
Make sure that your both phones have your private google account selected in Google Play.
Please note that there are some issues with subscriptions and multiple google accounts: https://issuetracker.google.com/u/1/issues/1395974850 -
In the past you could use your account on Ios & android now you have to pay 2x why is that ?0
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Nevergetlost2021 wrote: »In the past you could use your account on Ios & android now you have to pay 2x why is that ?0