Android map update?

RedSpecial62
RedSpecial62 Registered Users Posts: 22
Outstanding Explorer
When is the the next big map update due for Android? I see there are small 0.1MB or so weekly updates, but they are just covering closures and other issues I guess. How often do the maps get a major update for TT Go Android? I've been a subscribing user for almost a year now and don't think there has been a major upddate.
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Comments

  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    Our current base map gets quarterly full map updates. We're in progress of replacing that base map to allow for a higher frequency in full map updates.

    You've probably just overlooked the full map updates in the past.
  • eddydc
    eddydc Registered Users Posts: 298
    Exalted Navigator
    Jürgen wrote: »
    Our current base map gets quarterly full map updates. We're in progress of replacing that base map to allow for a higher frequency in full map updates.

    You've probably just overlooked the full map updates in the past.

    That's the theory. In practice there's a huge difference between a so called full map update and what's shown on mapshare. This has been discussed multiple times in the forums.
    TT says for a long time that things will be better with a new mapping system, but that was also said with version 2.x and the weekly updates. These would make the maps cery up to date, which is far from the case.

  • dezmo
    dezmo Registered Users Posts: 94
    Revered Navigator
    The new map update process is extremely slow.
    You’d think a ten times smaller map would take a tenth as long to download. But instead, it takes ten times more time.
    Currently, if I get an update notification, first I'm deleting the old maps then downloading again. This is still faster, then "partial " map updates.
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    I just downloaded the latest maps, and everything went well exept for northeast Spain.
    The system tries to download, and it looks normal, but it end with saying (in danish) Kortopdatering ikke fundet. Prøv igen.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    UK English error message: Map update not found. Please try again.
    Can you quit the app, restart it and try again?
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    Hello Jürgen!
    I allready did.
    I tried yesterday, and today as well.
    A lot of maps got installed, just not northeast of Spain.
    I just restarted my phone Sony XZ3 there is an update but it won't get it.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    I updated that map fine yesterday. I just deleted and re-downloaded it without issues. That's Android Beta but it's pulling from the same server.
  • mapfanatic
    mapfanatic Registered Users Posts: 2,260
    Revered Voyager
    When is the the next big map update due for Android? I see there are small 0.1MB...

    ...it becomes more and more mysterious! I also wondered on Tuesday.
    For all countries the same 0.1 MB were offered. Even so, the download was very long.


    By chance I discovered an error on the map yesterday while driving that was not there before. I checked further corrections, it was definitely a major update ...


  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    It looks like this displaying of 0.1MB for map updates is a bug on the NDS map side. The actual file has the correct size.
  • mapfanatic
    mapfanatic Registered Users Posts: 2,260
    Revered Voyager
    Jürgen wrote: »
    It looks like this displaying of 0.1MB for map updates is a bug on the NDS map side. The actual file has the correct size.

    Thanks.
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    I looked at the problem to day as well, and there is still a map update regarding Spain Northeast.
    I looks as I'm downloading, but when installing it says as before, that there "Mapupdate not found" but it still looks as if there is a map update.
    And so I can continue.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    Could this be a cashing issue on your phone? With NDS maps, what you're offered depends on your updating history. Maybe there is nothing to update on your map but the update prompt is still cashed?
  • mapfanatic
    mapfanatic Registered Users Posts: 2,260
    Revered Voyager
    @Jürgen @VikramK

    the question to the map team again, is that known?
    Roads are suddenly released in the maps (APP), but they are still under construction!?

    example:
    1sbwmks9ykyo.png

    34fcjdwa032g.png

  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    Hallo Jürgen!
    What should I do?
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    mapfanatic wrote: »
    @Jürgen @VikramK

    the question to the map team again, is that known?
    Roads are suddenly released in the maps (APP), but they are still under construction!?

    example:
    1sbwmks9ykyo.png

    34fcjdwa032g.png

    Hmm, I don't fully get this issue. Could you please explain this issue more?
    As far as I understand, we mark some of the roads as closed, even though map doesn't have road geometry yet?
    Is this issue related to TT GO Navigation app? I'm asking, since map looks more like MyDrive in your screenshots.
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    sholm wrote: »
    I looked at the problem to day as well, and there is still a map update regarding Spain Northeast.
    I looks as I'm downloading, but when installing it says as before, that there "Mapupdate not found" but it still looks as if there is a map update.
    And so I can continue.

    We have this reported under NAV-51961 and GONAV-3686.
    Try to remove the Spain Northeast and download it once again from scratch.
  • mapfanatic
    mapfanatic Registered Users Posts: 2,260
    Revered Voyager
    @szachowa
    I make Screenshots tomorrow.
  • Brainsie
    Brainsie Registered Users Posts: 37
    Renowned Trailblazer
    I have the same problem with downloading the maps. I tried to download the Italian map north west and central, but received the same error as @sholm
    ljwcgvnpc78f.jpg

    Going on a vacation to Italy in 2 weeks. A bit of a disappointment if I will not be able to use TomTom on the trip..

    Did a reinstall of the app without success
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    I removed Spain Northeast, and tried to download again, but the system said:
    Mapupdate not found, and now I have nothing from Spain.
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    Installed Nortwest Span, and that went well.
    Then tried again to get Northeast, but that's not possible is says:
    "Mapupdate not found, Try again".
    Restartet my phone, and at the beginning it looked ok, but ended with the same remark:
    "Mapupdate not found, Try again".
    Hope I will get the card back before going there.
  • Brainsie
    Brainsie Registered Users Posts: 37
    Renowned Trailblazer
    edited July 2021
    @sholm I tried to download it with mobile data and it's working now!
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    Hello Brainsie!
    What do you mean with mobile data?
    I used wifi, is that the different?
  • sholm
    sholm Registered Users Posts: 40
    Renowned Wayfarer
    I tried through mobile data, no luck.
  • Lochfrass
    Lochfrass Posts: 17,747
    Superuser
    There is an error in the map database.

    The Germany South-East could not be installed on 09..07 either. Today on 10.07 I have been able to do it.
    Crossing my fingers for other users too.
  • mapfanatic
    mapfanatic Registered Users Posts: 2,260
    Revered Voyager
    @szachowa

    oje, oje, I fear bad things with the NDS card, even MD navigates through blocked roads!

    MD
    kbpbxua9h5ze.png

    phone

    ynxkx0eys5wt.png

    @Lochfrass
    can you confirm that in the "north" or do I only have problems in the Stuttgart area?