Brand new Tomtom rider 500 traffic and speed cameras expired
Several weeks ago I purchased a TomTom rider 500 and added it to my account, set up all connectivity of wifi and bluetooth and started riding.
No matter what I tried (which included hard reset and reinstalling mydrive app), the traffic and speed camera services don't work.
The message on the device itself says that the services are expired. and I get the same message when I log in on the TomTom website. It subsequently offers a deal to purchase the services for a monthly fee, despite it being marketed as included with the product.
Can anyone explain how to fix this?