Tomtom 6250 Professional not turning on. Who Can I contact?

John_Thomson21
John_Thomson21 Registered Users Posts: 9
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
Hi all,

Bought my 6250 Professional from Amazon on 28th April 2021. It was working great with some help from the group. All of a sudden it won't turn on.

Who do I contact, Tomtom or go to Amazon since I purchased it from them?

Thanks

Kind Regards

John

Answers

  • DougLap
    DougLap Posts: 9,860
    Superuser
    Hi @John_Thomson21

    If you have an Apple or similar mobile phone mains charger that you can use with the USB cable then charge the unit for 2 hours and see if it will then start up.

    If after that it still fails to start then I suggest you have to contact Amazon as that is where you purchased it.

    Doug
  • John_Thomson21
    John_Thomson21 Registered Users Posts: 9
    Apprentice Traveler
    Thanks Doug,

    I tried charging it last night and still nothing.

    I’ll contact Amazon.

    Thanks

    John