Speed Camera annual subscription — TomTom Community

Speed Camera annual subscription

WizzerWizzer Posts: 2 [Apprentice Seeker]
Does anyone now how long it takes once the payment goes through for the speed camera service becomes updated on my device. I have a GO500. It is now 5 days since payment taken and no update available! My subscriptions does show active! Thanks in anticipation.

Best Answer

  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited July 2 Accepted Answer
    Hi
    @Wizzer
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM

Answers

  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited July 2 Accepted Answer
    Hi
    @Wizzer
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • fondevilafondevila Posts: 2 [New Seeker]
    edited July 6
    The same thing happens to me, I purchased the radar product on 06/21/2021 and I still cannot activate it, since they have not sent me the activation code. My device is a Start 52. It smells like SCAM to me


    Mod edit: Machine translated (Spanish)
  • WizzerWizzer Posts: 2 [Apprentice Seeker]
    Hi fondevila. I have had an email from TomTom customer service and it turned out that no device had been registered on the order when it was placed. A very kind gentleman has manually amended the order. The speed cameras now work. Suggest use the email facility on contact us.
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