How can I install Colombia Map in rider 550? — TomTom Community

How can I install Colombia Map in rider 550?

Harold_SeguraHarold_Segura Posts: 4 [Apprentice Seeker]
I bought rider 550 in amazon. I live in Colombia and I want to use the rider here in my country
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Best Answer

  • VikramKVikramK Posts: 12,145 Moderator
    Accepted Answer
    It won't, as the map cut is not designed for the RIDER model. That is also the reason it's not listed under the coverage.

    We won't sell maps for world map devices, or else It beats the whole point of advertising them as a world device.

    rkuhz1na0efi.png

    Regards,
    Vikram

Answers

  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited June 30
    Hi
    @Harold_Segura
    Connect the Rider 550 to your Wi-Fi....
    Tap 4Dot (.... Menu) --> Setting --> Maps --> Add Map....
    Scroll down list of Maps.... Select the Colombia Map to start the installation....

    Tomtom Rider 550 User Guide
    Here... https://help.tomtom.com/hc/en-gb/articles/360014295100-RIDER-500-550-User-Manual

    Stay safe... ATB YFM
  • Harold_SeguraHarold_Segura Posts: 4 [Apprentice Seeker]
    Unfortunately there isn't a Colombia map. I Think that I must buy the Colombia map in tomtom website
  • YamFazManYamFazMan Posts: 19,614
    Superusers
    edited July 5
    Hi
    @Harold_Segura
    Sorry for the mistake....
    You are correct, I've just checked my Rider 550 and Go Premium....
    The Colombia Map is available to install on the GO Premium....
    But on the Rider 550 the Colombia Map is not available to install ???

    I've sent Vikram (Moderator) a PM, Let's see what he says on Monday

    Stay Safe... ATB YFM
  • VikramKVikramK Posts: 12,145 Moderator
    edited July 5
    Hi @Harold_Segura
    Welcome to the community!
    We have limited map designs and regional map cuts for certain countries when it comes to the RIDER models. The rider maps required a specific set of layers that enable them to find routes that are featured on the device, example the -Winding route.
    I think that is also the reason why Colombia is not listed under the map coverage section on our webshop

    bycqvw8eeiyt.png

    Regards,
    Vikram.
  • Harold_SeguraHarold_Segura Posts: 4 [Apprentice Seeker]
    edited July 6
    but there is a colombian map in the shop of tomtom. would it work in rider 550 if i bought it?
  • VikramKVikramK Posts: 12,145 Moderator
    Accepted Answer
    It won't, as the map cut is not designed for the RIDER model. That is also the reason it's not listed under the coverage.

    We won't sell maps for world map devices, or else It beats the whole point of advertising them as a world device.

    rkuhz1na0efi.png

    Regards,
    Vikram
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