Alternative Route - Carplay — TomTom Community

Alternative Route - Carplay

jonwoldsjonwolds Posts: 2 [Novice Seeker]
When plotting a route I sometimes like to select a longer “alternative route” from the list of option. I find which every route I select my choice is ignored and TomTom takes me on the fastest route. Is this a bug? Thanks

Comments

  • VikramKVikramK Posts: 12,146 Moderator
    Hi @jonwolds
    Welcome to the community!
    What is the app version installed? I assume you are using the CarPlay when planing the route, right?

    Also, please include the iOS version and iPhone model.

    Regards,
    Vikram
  • jonwoldsjonwolds Posts: 2 [Novice Seeker]
    iPhone 12 Pro
    iOS 14.6
    TomTom go 2.61 (CarPlay) - used for route planning

    Thanks
  • VikramKVikramK Posts: 12,146 Moderator
    Thanks @jonwords
    So when you select the alternate route on CarPlay, does it instantly switch to the fastest route, or it happens at some point while driving?

    Also, are you always planning the route from the same starting location, or you see it always from different starting points?

    Regards,
    Vikram
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