Alternative Route - Carplay

jonwolds
jonwolds Registered Users Posts: 2
Novice Seeker
When plotting a route I sometimes like to select a longer “alternative route” from the list of option. I find which every route I select my choice is ignored and TomTom takes me on the fastest route. Is this a bug? Thanks

Comments

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @jonwolds
    Welcome to the community!
    What is the app version installed? I assume you are using the CarPlay when planing the route, right?

    Also, please include the iOS version and iPhone model.

    Regards,
    Vikram
  • jonwolds
    jonwolds Registered Users Posts: 2
    Novice Seeker
    iPhone 12 Pro
    iOS 14.6
    TomTom go 2.61 (CarPlay) - used for route planning

    Thanks
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Thanks @jonwords
    So when you select the alternate route on CarPlay, does it instantly switch to the fastest route, or it happens at some point while driving?

    Also, are you always planning the route from the same starting location, or you see it always from different starting points?

    Regards,
    Vikram