Free lifetime world maps

timhartlib
timhartlib Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
My drive connect does not give me an option to download world maps to my go520. How do I do this?

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @timhartlib
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • Lochfrass
    Lochfrass Posts: 17,793
     Superuser
    World Maps is not one map that covers the whole world, but many individual countries.
    If you tap on on the satnav menu/settings/maps/add maps, will you be offered different maps? E.g. Israel and other countrys?
  • timhartlib
    timhartlib Registered Users Posts: 4
    Apprentice Seeker
    Thanks for your answer. I tried that initially but the screen simply states the available space, 4.51gb, and offers nothing else…
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @timhartlib

    @VikramK ir @lampard should pick this up on Monday and sort your units settings out on the TT servers. Look back then to see what they say.

    Doug
  • Lochfrass
    Lochfrass Posts: 17,793
     Superuser
    Oh, ok.
    DougLap ist right. Then there is an issue with your deviceprofile on the TomTom Servers that can be solved from the Moderators or the Support.
    It´s not the first time that it happens
  • timhartlib
    timhartlib Registered Users Posts: 4
    Apprentice Seeker
    Thanks all! Really helpful. Let me know what I need to do at my end.
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @timhartlib

    Just wait to see what they say on Monday.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Answer ✓
    Hi @timhartlib
    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • timhartlib
    timhartlib Registered Users Posts: 4
    Apprentice Seeker
    Thanks all! It’s fixed! Great help and thanks!
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @timhartlib

    Glad you are sorted.

    Doug