World Speed Cameras Update — TomTom Community

World Speed Cameras Update

SnowglowjoeSnowglowjoe Posts: 8 [Master Explorer]
I have subscribed to world speed cameras. My order has been acknowledged and I was asked to return to my drive connect to proceed. No download and still showing subscription expired

Best Answer

  • SnowglowjoeSnowglowjoe Posts: 8 [Master Explorer]
    Accepted Answer
    All sorted now folks, thanks for your comments

Answers

  • rider1riderrider1rider Posts: 939 [Revered Pioneer]
    write to customer care or live chat on monday
  • fondevilafondevila Posts: 2 [New Seeker]
    edited July 5
    Last day 06/21/2021 I subscribed to the radar application for a year, supposedly they were going to send me an activation code to my email, but even today I am still waiting for it. The wizard, which is the only mode of communication, does not foresee any answer to the problem. There is no way to make a complaint, so I think it is malpractice on TomTom's part not to provide even an email. I feel cheated.-
  • VikramKVikramK Posts: 12,232 Moderator
    Hi @fondevila
    Welcome to the community! An activation code should not be required to get speed camera updates after the order was successfully completed.

    I don't see a device linked to your TomTom account, so I am not sure if the order has been allocated correctly.

    Please get in touch with our customer service along with the order number and serial number(device) to sort out the subscriptions.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram

  • SnowglowjoeSnowglowjoe Posts: 8 [Master Explorer]
    Accepted Answer
    All sorted now folks, thanks for your comments
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