World Speed Cameras Update

Snowglowjoe
Snowglowjoe Registered Users Posts: 8
Master Explorer
I have subscribed to world speed cameras. My order has been acknowledged and I was asked to return to my drive connect to proceed. No download and still showing subscription expired

Best Answer

  • Snowglowjoe
    Snowglowjoe Registered Users Posts: 8
    Master Explorer
    Answer ✓
    All sorted now folks, thanks for your comments

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,411
    Exalted Pioneer
    write to customer care or live chat on monday
  • fondevila
    fondevila Registered Users Posts: 2
    New Seeker
    edited July 2021
    Last day 06/21/2021 I subscribed to the radar application for a year, supposedly they were going to send me an activation code to my email, but even today I am still waiting for it. The wizard, which is the only mode of communication, does not foresee any answer to the problem. There is no way to make a complaint, so I think it is malpractice on TomTom's part not to provide even an email. I feel cheated.-
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Hi @fondevila
    Welcome to the community! An activation code should not be required to get speed camera updates after the order was successfully completed.

    I don't see a device linked to your TomTom account, so I am not sure if the order has been allocated correctly.

    Please get in touch with our customer service along with the order number and serial number(device) to sort out the subscriptions.

    Helpful link- https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards, Vikram

  • Snowglowjoe
    Snowglowjoe Registered Users Posts: 8
    Master Explorer
    Answer ✓
    All sorted now folks, thanks for your comments