Last 3.1.48 and Android auto
Narmonono
Posts: 68 [Renowned Wayfarer]
Hi all,
Do you know if this latest version brings one or more improvements compared to use with Android auto?
Thank you in advance for your reply
Do you know if this latest version brings one or more improvements compared to use with Android auto?
Thank you in advance for your reply
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Comments
Community Manager
It's a phased rollout so not everyone will get it offered yet.
Community Manager
As @Jürgen has mentioned, this release is mostly about bug fixes to increase app stability.
Amsterdam, we have a problem!
Since the update the app no longer works with AA and this message (sorry in german) is displayed
-Am I the only one in Europe?
-Is there already a solution, do I have to wait for the next update?
Community Manager
{1}{2}Renew your subscription to keep enjoying {3}.
Please check the app on your device while not being connected to Android Auto head unit.
You reminded me about another AA improvement that we have added recently. Now we show error message on AA head unit if subscriptions are expired.
The app runs without AA any problems.
But how do I get rid of the message? Which button do I have to press ??????
If app is running fine without AA, then this seems to be some bug. I will check with the team.
It's definitely a bug.. If I open TomTom via Android Auto when not connected to 4G, it gives me the same subscription message. At the same time if I open TomTom on my phone's screen, I don't get the message and if I go to the settings, I see that my subscription is still valid. I then have to force stop TomTom, activate 4G and reopen it to resolve the problem. But the next time that I connect to Android Auto without 4G, the message is back..
Thanks for finding this! Nice catch.
I will create for us bug report to take a look.
current feedback:
I tested the app today and yesterday, it still works without AA.
The instructions also come through the speakers, only the screen remains black.
Is there already a timely solution?
Although it would be very nice bug to report, I'm unable to reproduce it.
I have checked with 3.1.48 app, with 4G enabled/disabled, with no connectivity at all. App starts for me OK on the head unit.
We need more concrete steps to reproduce it.
I don´t like the sound of this. I can´t offer more than the screenshot.
nearly NO bugs
Smartfone-Sound allone: OK
Smartfone + AA-Sound: OK
only 1 bug "My Places > Fotos": TT-App crashed when Google-Foto-App is deactivated
I also have never seen any TT based Ad-Popup messages nor subscription expiration warnings.
Pixel 4XL
stock Android 11 + all Google updates
TT Go Nav 3.1.48
Could you please share your AppID? You can send it to me as private message. We will check this crash related to pictures.
I can report the same issue with AA showing licenses issue with 3.1.48 + AA. Though i cannot reproduce the same conditions. And conditions were as follows:
a) it was roaming scenario.
b) Due to roaming I end up in area where no data available (you can call, data toggled on , but in fact - no data).
c) i was driving on and off in that "no data area".
* if TT + AA was turned on during "data is available" - all was good even if i lost mobile data - navigation did still go on.
* If TT + AA was turned on in the spot where "no data available", that licence message popped up on car unit, TT on phone screen was ok though.
In fact, that was bit of trouble - no data - no google maps, obviously, no hard copy of old school map, nothing .... and even TT went nuts
I have "theory" - if data is hard off - TT do not tries to verify license and let it go, but if data "in theory" is on, but do not go through (broken connections) , it still tries to verify licenses and fail with this message
OK, this provides us some additional info. So it may happen if the 4G is enabled, but there is no data. Something to be checked. I will report it with information that was here provided for us to investigate it further. Very interesting issue.
Good news!
Today the App runs without problems with AA.
TomTom worked fine until I turned the car off.
When coming back the screen in the car says I need to renew my subscription.
On the mobile everything is OK.
When coming back to internet connection, a total restart of the mobile and car got everything working again.
I hope you find a solution.
My guess is that you probably tested this with a wired android auto connection, is that possible? I use it with wireless android auto. That means that when the error shows up, my 4G was disconnected, but my WiFi was connected to the car, without an Internet connection.
Seems that TomTom just expects an Internet connection when WiFi or 4G is on. When those don't provide Internet, TomTom throws the subscription error. When neither are activated, TomTom knows not to expect an Internet connection and works as expected.
Samsung Galaxy Note 20, Tiguan 2020, AA 6.5.612134