Traffic Services Unavailable

Paul-Smith

For the last 5 to 6 weeks my Go6200 will not connect to the traffic services, it just keeps saying Service Unavailable. When I click on settings, system, about, it states that my traffic and speed camera updates are both active? As I am a driving instructor this traffic information is imperative for me so that I can keep my lesson schedule on time. I have tried numerous soft boots etc, but no change. TomTom can you have a look your end at my account/SIM card or whatever as numerous people seem to have suffered with this issue. Thanks, Paul

YamFazMan

Hi
Paul-Smith
Welcome to the site....
Contacting Tomtom Support….
Due to COVID-19, the phone service has been suspended
The way of contacting Customer Services has changed
For Tomtom Support Email or Chat lines...
(Monday to Friday Normal Office Hours)
1st... A couple of Tips when Contacting Tomtom Support....
Here... https://discussions.tomtom.com/en/discussion/comment/1714844/#Comment_1714844
_________________________

Tomtom FAQ … How to Contact Tomtom Support....
Here… https://help.tomtom.com/hc/en-gb/articles/360015568919-How-to-contact-TomTom-support

Stay Safe... ATB YFM

Paul-Smith

Any ideas anybody?