Error message when connecting my Carminat Renault to TomTom Home — TomTom Community

Error message when connecting my Carminat Renault to TomTom Home

windowindo Posts: 12 [Apprentice Traveler]
Hi all,
I got an error message when connecting my device ; please could you help me ?
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Thank you in advnace.

Comments

  • VikramKVikramK Posts: 12,232 Moderator
    Hi @windo
    Try to connect the device first and then open TomTom HOME.
    The error does not look familiar to me, if the issue still persists, then I would recommend reporting it to our customer service team.

    Regards, Vikram
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