Traffic Jam Verbal Alerts - cannot disable — TomTom Community

Traffic Jam Verbal Alerts - cannot disable

simplysup2simplysup2 Posts: 26 [Outstanding Wayfarer]
GO Discover 7"

I have Traffic Jam Audio Alerts disabled:
Settings | Sound | Alerts & Sounds | Traffic Jam Ahead

However I am still getting these alerts. Can others confirm this behaviour? Is it a bug?

Nigel

Best Answer

  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hello all
    We were able to reproduce the behaviour. My team has raised an internal ticket to resolve the bug.

    Hope to get this one resolved soon. I will keep you posted with any updates as they come.

    Regards,
    Vikram.

Answers

  • rider1riderrider1rider Posts: 911 [Revered Pioneer]
    try reset factory
  • simplysup2simplysup2 Posts: 26 [Outstanding Wayfarer]
    @rider1rider Factory Reset made no difference.
  • Waszko1980Waszko1980 Posts: 42 [Renowned Trailblazer]
    I confirm. It is similar with me!
  • simplysup2simplysup2 Posts: 26 [Outstanding Wayfarer]
    @VikramK are you able to confirm with your team whether this is a bug, or a fault in our particular units?
  • bigbig Posts: 1,657
    Superuser
    I don't know of any official statement, but It's not only your unit if that's any help.
  • VikramKVikramK Posts: 12,146 Moderator
    Accepted Answer
    Hello all
    We were able to reproduce the behaviour. My team has raised an internal ticket to resolve the bug.

    Hope to get this one resolved soon. I will keep you posted with any updates as they come.

    Regards,
    Vikram.
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