TomTom VIA 52 no lifetime map? — TomTom Community

TomTom VIA 52 no lifetime map?

kym13kym13 Posts: 2 [New Seeker]
edited June 21 in TomTom Services
I have a VIA 52 that's meant to have a lifetime maps. I have Australia downloaded but it isn't the most recent version. It states it's v9.66. I'm afraid to uninstall the map in case I cant get it back. Altogether It says I have three maps. Southeast Asia, Nz and Au, all except AU states they have lifetime maps ( the only map I actually need!). SN/ EMxxxxxxx62

Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Hi @kym13

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLapDougLap Posts: 8,267
    Superuser
    Hi @kym13

    @VikramK or @lampard should pick this up tomorrow. Look back then to see what they say after they have reviewed your units settings on the TT servers.

    Doug
  • VikramKVikramK Posts: 12,232 Moderator
    Accepted Answer
    Hi @kym13

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • kym13kym13 Posts: 2 [New Seeker]
    Thank you so much, greatly appreciated! :)
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