TomTom VIA 52 no lifetime map?

kym13
kym13 Registered Users Posts: 2
New Seeker
edited June 2021 in TomTom Services
I have a VIA 52 that's meant to have a lifetime maps. I have Australia downloaded but it isn't the most recent version. It states it's v9.66. I'm afraid to uninstall the map in case I cant get it back. Altogether It says I have three maps. Southeast Asia, Nz and Au, all except AU states they have lifetime maps ( the only map I actually need!). SN/ EMxxxxxxx62

Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @kym13

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @kym13

    @VikramK or @lampard should pick this up tomorrow. Look back then to see what they say after they have reviewed your units settings on the TT servers.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,758
    Moderator
    Answer ✓
    Hi @kym13

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • kym13
    kym13 Registered Users Posts: 2
    New Seeker
    Thank you so much, greatly appreciated! :)