How to choose different audio channel? — TomTom Community

How to choose different audio channel?

NarmononoNarmonono Posts: 68 [Renowned Wayfarer]
Good morning all,
I wanted to know if it was possible to choose the audio channel for the navigation voice instructions because when using AmiGo while using an android apk like Spotify with Android auto, the channel that Spotify and AmiGo uses is the same so that If you listen to Spotify at low volume, AmiGo's voice is too!
This problem does not exist if one listens to the radio with the set of the car thanks to the radio waves.

I saw a comment from Jim on Google play which explained that we could modify this but I do not see where this option is!

Could you help me ?
Thank you in advance for your reply

Comments

  • rider1riderrider1rider Posts: 914 [Revered Pioneer]
    does phone have two output channels for bluetooth
  • NarmononoNarmonono Posts: 68 [Renowned Wayfarer]
    edited June 19
    Thank you for your answer.
    I do not know.
    My phone is a xiaomi redmi note 9 pro.
    Where can I find these 2 channels, in the phone settings?
    I used my phone with android auto in my car with a cable.
  • NarmononoNarmonono Posts: 68 [Renowned Wayfarer]
    I have read several posts and some explain that they managed to have channel separation so that AmiGo is not on the same as another android app.
    If sometimes we could have the solution that would be great!
    thank you in advance for your help
  • lampardlampard Posts: 5,394 Moderator
    edited June 23
    Hi @Narmonono

    There is no option to choose the Audio channel on AmiGO. What are the settings which you use on AmiGO?

    Do you keep the option “Always use device speaker under Settings” turned OFF? In that case, check that the “Media” volume (under phone settings) is set to a value high enough. If you use the “Always use device speaker” option, make sure the “Ringtone” volume is set to a value high enough.

    Best, lampard
  • NarmononoNarmonono Posts: 68 [Renowned Wayfarer]

    Thank you for your reply,
    The Always use device speakers option is disabled.

    I have no problem having the navigation information by voice but it is really not practical that the navigation is on the same channel as the other Android applications, we should be able to have different channels as with Go navigation.
    Also, if I click the physical button on the car to mute the music, I no longer have navigation voices!
    Moreover, I am not the only one to ask for this development, which is important.

    It would be a big evolution if this option could be done in the next update!
    Have a good day
  • NarmononoNarmonono Posts: 68 [Renowned Wayfarer]
    Hi all,
    I am coming back to you to know if this request for different audio channels can be implemented in an update?
    Thank you in advance for your reply
  • Gerben321Gerben321 Posts: 2 [New Seeker]
    I would like to get an update on this. The app is literary useless when using Android Auto and an app like Spotify instead of the built-in DAB radio from a car.
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