Why I dont get lifetime maps for my PRO 5150

DusanPazicky
DusanPazicky Registered Users Posts: 2
New Seeker
Hello, when I connect my PRO 5150 to PC and start mydrive connect I dont get option to get new maps to my device, I am stuck on map version 9.35. Device was purchased with lifetime map update and .....??? Do I do something wrong???

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Answers

  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Answer ✓
    Hi @DusanPazicky
    Welcome to the community!
    Could you send me the serial number of your device through a private message, please?

    Thanks, Vikram
  • DusanPazicky
    DusanPazicky Registered Users Posts: 2
    New Seeker
    I did send request via webfleet.com and they solved my issue, right now I have in my app maps 10.70 THX for help