Can I use a normal TomTom charging USB cable for Data connection? — TomTom Community

Can I use a normal TomTom charging USB cable for Data connection?

Bob-666Bob-666 Posts: 3 [New Seeker]
edited June 16 in RIDER
Hi, just bought a bike that had a TomTom included, unfortunately not with USB cables. I have tried connecting it to my Mac, which recognises it, but MYDRIVE connect won't....

Comments

  • rider1riderrider1rider Posts: 911 [Revered Pioneer]
    what model
  • Bob-666Bob-666 Posts: 3 [New Seeker]
    what model

    Rider 400
  • Bob-666Bob-666 Posts: 3 [New Seeker]
    I was on live chat with TomTom's support "technician". His advice -
    1. All generic cables will work
    2. You need to subscribe to maps for your computer to recognise the device
    3. It's probably the cable (Cable works with everything else)
    4. Final decision - your device isn't faulty, it is either your computer, your cable, or you need to subscribe to maps....
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