Voice announcements cut short in CarPlay

DavidQPR
DavidQPR Registered Users Posts: 33
Outstanding Wayfarer
Last few weeks I have found that not a single voice announcement is completed in full. Normally get about half a second only. Take the next right will be announced as ta....

I don't know if this coincides with an app update for iOS, Tomtom or CarPlay. I have now reverted to Apple Maps and Google Maps which is a shame as I have recently paid my 12 months subscription again. I can't see any other threads about this so I guess it must be just me.

Comments

  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi @DavidQPR

    What's the iOS version installed on your phone? Do you hear the complete voice instructions from the other apps (Google/Apple) when connected to Carplay? We haven't released any recent updates for the GO app so it's hard to say what has changed for you.

    Best, lampard
  • DavidQPR
    DavidQPR Registered Users Posts: 33
    Outstanding Wayfarer
    Hello. It’s iOS 15 beta. Yes the audio is perfect from Google and Apple maps. It happened before I installed the beta though.
  • Jürgen
    Jürgen Community Managers, Administrators Posts: 7,205
    Community Manager
    edited June 2021
    If you only use the app without CarPlay, are instructions fine then?

    iOS 15 beta makes it tricky since it's way too early for our testers to share any findings outside their team.
  • DavidQPR
    DavidQPR Registered Users Posts: 33
    Outstanding Wayfarer
    Instructions are fine without using car play.
This discussion has been closed.