Rider 550 No Space Cannot delete maps "Oops something went wrong"

Sean_Reynolds
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
Rider 550 no space, 32Gb SD card empty. Cannot do updates or delete unused maps.
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Comments
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Hi @Sean_Reynolds
Welcome to the community!
It looks there are several pending downloads that are stuck. Are you using a strong internet connection(WI-Fi) to download updates?
When updates are offered, it's important that you install one update at a time.
If you have a fast and stable wired internet connection, then you can use MyDrive Connect as an alternative to provide good download speed.
See the steps advised by @YamFazMan in the article here-https://discussions.tomtom.com/en/discussion/1133834/updating-a-tomtom-wi-fi-device-over-usb-using-the-mydrive-connect-menu-structure#latest
It would be advised that you leave the device connected for the download to process or fail.
Regards,
Vikram
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No not the internet connection.
The internal storage is full and the SD card is empty.
Error message: No space
Cannot delete anything.
Error Message: Oops something went wrong.0 -
I have the same issue. I bought a new memory card for my via 1505. I formatted it. I tried to update the map. I am getting the same message each time I try. Something has gone wrong. Check your computer for more information. The only thing I see is to "remove content." The hard drive memory has the old maps but the memory card is empty. I tried to select "remove content" but it didn't work.0