Carminat and TomTom Home - I can't see maps
rydlu
Posts: 2 [New Seeker]
Hi all!
I can't see maps in my Tom Tom Home.
I bought a new SD card (the old one was too small), initialized it in my car, could install some GPS fix and app update through Tom Tom Home.
I have a freshly bought, and active, subscription of maps (Europe) but I can't see them in my Tom Tom Home.
Can you help me?
I can't see maps in my Tom Tom Home.
I bought a new SD card (the old one was too small), initialized it in my car, could install some GPS fix and app update through Tom Tom Home.
I have a freshly bought, and active, subscription of maps (Europe) but I can't see them in my Tom Tom Home.
Can you help me?
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Best Answer
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VikramK
Posts: 12,232 
Moderator
HI @rydlu
Welcome to the community!
I see you already have an active subscription for map update service(Europe) active.
Which map version do you have installed on your Carminat now?
Steps to find the current map version - https://help.tomtom.com/hc/en-gb/articles/360013959179
Confirm if the device is already on the latest maps-
https://help.tomtom.com/hc/en-gb/articles/360013959519
Regards,
Vikram0
Answers
Welcome to the community!
I see you already have an active subscription for map update service(Europe) active.
Which map version do you have installed on your Carminat now?
Steps to find the current map version - https://help.tomtom.com/hc/en-gb/articles/360013959179
Confirm if the device is already on the latest maps-
https://help.tomtom.com/hc/en-gb/articles/360013959519
Regards,
Vikram
I contact Tom Tom support, and they fix something in their systems.
Now everything is ok. I see maps and could install it on my SD card.
Thx!